iClicker and MacOS Catalina

If you are using iClicker with MacOS Catalina, you may have difficulty sending the image of your desktop. To fix this issue, you can follow these steps to enable the screenshot functionality.

Step 1: Navigate to MacOS System Preferences. Select Security and Privacy

Mac OS System PreferencesStep 2: On the next screen, select Screen Recording from the list on the left hand side

MacOS Screenshot showing the screen recording menu item

Step 3: Select iClicker Cloud. You may have to click the lock to make changes.Screenshot of MacOS Showing Screen recording in the left hand menu